Terms & Conditions

These Terms & Conditions ("Terms") govern your use of PigScan (the "Service"), an AI-assisted pig health screening tool that analyzes photos and herd videos to suggest possible health issues and management recommendations. The Service is operated by Gabriel Andrada ("we", "us", the "Seller"). By creating an account or continuing to use the Service, you agree to these Terms and confirm you contract with the Seller.

1. The Service

PigScan provides automated, AI-generated screening suggestions for swine health based on images and videos you upload. Results are informational only and do not constitute veterinary advice, diagnosis, or treatment. Always consult a licensed veterinarian before making health or treatment decisions for your animals.

2. Accounts

You must be of legal age in your jurisdiction (or have authority to bind your organization) to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account, and for providing accurate information.

3. Acceptable use

You must not misuse the Service, including:

• using it for any unlawful purpose, fraud, or spam;
• uploading content that infringes third-party intellectual property rights;
• interfering with the Service's security (malware, probing, vulnerability scanning, scraping);
• reverse engineering, reselling, or circumventing plan limits or technical restrictions.

Because the Service uses generative AI, you are responsible for the images you upload, for how you use the outputs, and for verifying their accuracy. AI outputs may be inaccurate and are not a substitute for regulated professional advice.

4. Intellectual property

We retain all ownership of the Service and its IP (software, documentation, branding). We grant you a limited, non-exclusive, non-transferable right to use the Service within your selected plan. You retain ownership of the images and videos you upload; you grant us a limited license to host and process that content solely to provide the Service. If you believe content infringes your rights, contact us and we will review and remove it where appropriate; repeat infringers may have their accounts terminated.

5. Payments, billing and subscriptions

Paid plans (PigScan Pro, monthly or annual) are billed in advance and renew automatically until cancelled. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms (https://www.paddle.com/legal/checkout-buyer-terms).

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

6. Service level and disclaimers

We do not guarantee uninterrupted or error-free performance. To the fullest extent permitted by law, the Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

7. Limitation of liability

To the fullest extent permitted by law, our aggregate liability is capped at the fees you paid in the 12 months preceding the claim, and we are not liable for indirect, consequential or special damages (including loss of profits, data, or goodwill, or losses arising from animal health decisions made based on the Service's outputs). Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

8. Suspension and termination

We may suspend or terminate your access for material breach, non-payment, security or fraud risk, or repeated or serious policy violations. On termination, your access ends and your data may be deleted after a reasonable retention window as described in our Privacy Notice.

9. General

These Terms are governed by the laws of Paraguay, without regard to conflict-of-law rules. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for delays caused by events beyond our reasonable control.

Contact: Gabriel Andrada — support@gamaa2010@gmail.com (or via the contact options inside the app).